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Chatbots: What is a Chatbot? Why are Chatbots Important?

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Recently, new tools designed to simplify the interaction between humans and computers have hit the market: Chatbots or Virtual Assistants. In banking, chatbots and virtual assistants are a number of the industry’s newest tools designed to simplify the interaction between humans and computers. What is a Chatbot? A chatbot is a man-made intelligence (AI) software which will simulate a conversation (or a chat) with a user in tongue through messaging applications, websites, mobile apps or through the phone. Why are chatbots important? A chatbot is usually described together of the foremost advanced and promising expressions of interaction between humans and machines. However, from a technological point of view, a chatbot only represents the natural evolution of an issue Answering system leveraging tongue Processing (NLP). Formulating responses to questions in the tongue is one among the foremost typical samples of tongue Processing applied in various enterprises’ end-use applications. Behi...